Transform Opinions into Action

Surveys

It's time to unlock the true potential of your business by tuning into your customers' voices. Our customer feedback software provides an efficient and interactive platform for your customers to express their thoughts, paving the way for improved customer relations and growth.

Precision Insight: Customizable surveys that capture the core sentiments of your customers.

Unified Understanding: Shared insights across teams for streamlined communication and action.

Opportunity Mining: Identification and implementation of impactful improvements based on real customer feedback.

Turn Guesswork into a Strategy

Your business thrives on customer satisfaction. Atlas's Customer Feedback Software helps you listen to your customers in an organized, efficient manner. With custom surveys and feedback collection tools, you can delve into the minds of your customers, and shape your services to match their expectations, improving loyalty and retention.

Harness Crucial Customer Service Metric

With Atlas, you can easily gauge customer loyalty and satisfaction. Choose from pre-set surveys like Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT), and gather valuable insights at every customer interaction point.

Unearth Growth Opportunities with Feedback Survey

Feedback is a catalyst for improvement. Atlas's inbuilt feedback dashboards let you track customer satisfaction and identify trends. Armed with this knowledge, you can enhance your customer service strategy, making your customers' journey with you more rewarding.

Seamlessly Collect Feedback Across Platform

With Atlas, you can reach your customers wherever they are. Collect responses via web links, email, or embedded surveys on your website, ensuring maximum reach and engagement.

Customize Toolkits for Specific Business Role

Tailor your feedback approach to fit various business roles, creating a holistic feedback ecosystem. Be it customer support, HR leadership, or product marketing, we offer toolkits designed to drive results.

UNLIKE ANY OTHER SOFTWARE

Everything you need to scale in 1 simple software

ChitChat

Your Easy-Breezy Communication Buddy

Newbies, small businesses, and anyone who loves keeping in touch without the fuss.

features:

  • All Your Messages in One Place

    Texts, emails, calls, even social media chats – all in one handy unified inbox.

  • Missed a Call? No Sweat!

    Automatically send an SMS when you miss a call so no lead ever left hanging!

  • Web Chat to Text

    Chat live with website visitors from your phone as if you were texting.

  • Google Reviews - Reputation Management

    Easily request and respond to reviews, all from one place.

  • Social Media Scheduler

    Plan and post to GMB, Facebook, Instagram, LinkedIn, and TikTok directly from your dashboard and strengthen your social media presence.

$99/mo

Unlimited Users

SalesPro

Your Sales and CRM Powerhouse

Growing businesses looking for an

all-encompassing sales and CRM solution.

features:

  • Everything in ChitChat

    Unified inbox, SMS on missed calls, Web Chat to Text, Google Reviews Management, Social Media Scheduler.

  • Sales Pipeline Visibility

    Know exactly where your next client is in the sales journey. Track leads effortlessly through your sales pipeline.

  • Online Forms

    Capture essential data to qualify and close your leads efficiently.

  • Customer Surveys

    Gain insights directly from your customers to make informed business decisions.

  • Integrated Online Calendar

    Simplify booking

    appointments on the go.

  • Automated Appointment Reminders

    Reduce no-shows with automatic, fully set-up reminders.

  • Advanced Reputation Management

    Proactively manage customer feedback and direct happy customers to your review platforms.

  • Easy Online Payments

    Send invoices and process payments online. Automations for follow-ups on unpaid invoices included!

  • In-Depth Reporting

    Get detailed insights with call tracking, salesperson performance, and funnel analytics.

$149/mo

Unlimited Users

MarketingPlus

Your All-In-One Business Solution

Businesses aiming to streamline operations and accelerate growth.

features:

  • Everything in ChitChat

    Unified inbox, SMS on missed calls, Web Chat to Text, Google Reviews Management, Social Media Scheduler.

  • Everything in SalesPro

    CRM, Sales pipeline management, online forms, Surveys, Calendar Integration, Appointment Reminders, Payment Processing, and Comprehensive Reporting.

  • Email Marketing Made Simple

    Email nurture automations and campaign templates, plus best practice guides for creating winning email strategies.

  • SMS Marketing

    Engage customers with automated text back on missed calls, plus ready-to-go SMS templates and campaign tools.

  • Websites & Funnels at Your Fingertips

    Easily create landing pages with our drag & drop page builder, shop page creators, and pre-built lead magnet pages & funnels.

  • Set-and-Forget Automations

    Sales pipeline, review management, payment processing, and callback request automations all set up for you.

  • Comprehensive Reporting

    Keep tabs on your marketing & advertising campaigns across various platforms, salesperson performance, and funnel effectiveness in one place.

  • Templates and automations fully set up for you by our expert team, ready for you to fill in the blanks with your business details.

$249/mo

Unlimited Users

All Plans Come With

✅ Interactive User Guides

✅ Knowledge Base & Support Library

✅ 24/7 Support via Live Chat, Support Tickets & Zoom Calls

STILL GOT QUESTIONS?

Frequently Asked Questions

Can I customize the surveys?

Yes, Atlas allows you to fully customise your surveys to suit your needs. You can choose from a range of question types and templates.

Can I use the same software to collect employee feedback?

Absolutely, Atlas's customer feedback software is versatile and can be used to collect feedback from employees as well.

Is it possible to track customer loyalty?

Yes, our software offers pre-built NPS, CES, and CSAT surveys, helping you gauge customer loyalty effectively.

Can I collect feedback via email?

Yes, you can send surveys via email, or share them through web links or by embedding them on your website.

Can the software be used for different business roles?

Yes, we provide toolkits designed for various roles like customer support, HR leadership, and product marketing.